Workshop Repair and Service Manuals GMC SIERRA
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Personal Communications

Audio System Transceiver Module Replacement      Audio System Transceiver Module Replacement Callout Component Name Preliminary Procedure Remove the video display assembly. Refer toVideo Display Replacement. 1 Roof Console Assembly Refer toRoof Rear...
Communication Interface Module Replacement (with RPO SLT)      Communication Interface Module Replacement Callout Component Name Preliminary ProceduresRemove the instrument panel accessory trim plate. Refer toInstrument Panel Accessory Trim Plate Replacement.Remove the HVAC...
Communication Interface Module Replacement (without RPO SLT)      Communication Interface Module Replacement Callout Component Name Preliminary Procedure Remove the instrument panel lower center panel. Refer toInstrument Panel Lower Center Trim Replacement. 1 Communication...
Digital Radio Receiver Replacement      Digital Radio Receiver Replacement Callout Component Name Preliminary Procedure Remove the right instrument panel insulator. Refer toInstrument Panel Insulator Replacement. 1 Digital Radio Receiver Tip:...
Electronic Navigation Antenna Replacement      Electronic Navigation Antenna Replacement Callout Component Name Preliminary ProcedureRemove the instrument panel (I/P) upper trim pad. Refer toInstrument Panel Upper Trim Panel with Windshield Defroster Nozzle Grille...
Front Upper Speaker Replacement      Front Upper Speaker Replacement Callout Component Name Preliminary Procedure Remove the windshield pillar garnish molding. Refer toWindshield Pillar Garnish Molding Replacement. 1 Radio Windshield Side...
Mobile Telephone and Navigation Antenna Coaxial Cable Replacement      Mobile Telephone and Navigation Antenna Coaxial Cable Replacement Callout Component Name Preliminary ProcedureLower the front of the headliner. Refer toHeadlining Trim Panel Replacement.Remove the upper instrument...
Mobile Telephone Digital Antenna Replacement      Mobile Telephone Digital Antenna Replacement Callout Component Name Preliminary Procedure Lower the front of the headliner. Refer toHeadlining Trim Panel Replacement. 1 Mobile Telephone Antenna Bolt...
Mobile Telephone Microphone Replacement      Mobile Telephone Microphone Replacement Callout Component Name 1 Front Overhead Console Lens 2 Roof Console Screw (Qty:-2) Caution:Refer toFastener Caution. Tighten 2-Y-(18-lb-in) 3 Roof Console...
PI0086E Unexpected Loss of Radio Audio (Radio Goes Silent No Sound) and Other Blackberry Phone - Bluetooth Issues - (May 28 2013) - part 4      If this occurs ADVISE the customer that theywill have to press the vehicles: Phone Button to hear: Call Ended to clear this condition. With a Bluetooth® call with a Blackberry® phone, the customer ends the call by pressingthe...
PI0086E Unexpected Loss of Radio Audio (Radio Goes Silent No Sound) and Other Blackberry Phone - Bluetooth Issues - (May 28 2013) - part 3      Observe the: Prompt that states: Accept Connection Request from General Motors. Scroll to: Don't ask this again. Press the trackball in order to insert a check mark in the box.Select: Yes.INFORM the customer that the connection...
PI0086E Unexpected Loss of Radio Audio (Radio Goes Silent No Sound) and Other Blackberry Phone - Bluetooth Issues - (May 28 2013) - part 2      It may take multiple presses of the steering wheel controlsto answer the call, or to make an outgoing call.Recommendation/Instructions for Condition #1 Shortly after the customer powers the vehicle and is listening to...
PI0086E Unexpected Loss of Radio Audio (Radio Goes Silent No Sound) and Other Blackberry Phone - Bluetooth Issues - (May 28 2013)      Subject: Unexpected Loss of Radio Audio (Radio Goes Silent/No Sound) and Other Blackberry®Phone - Bluetooth® Issues Models:  2009 Buick Allure 2009-2012 Buick Lucerne 2009-2013 Buick Enclave, LaCrosse...
PI0360B Accessory Remote Start Does Not Work with OnStar Remote Link Phone Application - (May 1 2013)      Subject: Accessory Remote Start Does Not Work with OnStar Remote Link Phone Application Models:  2011-2012 Buick Lucerne 2011-2014 Buick Enclave 2011-2014 Cadillac CTS Sedan 2011-2013 Chevrolet Avalanche...
PI0688E Poor Voice Quality During Bluetooth Call or OnStar Personal Call - (Jun 27 2013)      Subject: Poor Voice Quality During Bluetooth Call or OnStar® Personal Call Models:  2012-2013 Cadillac Escalade Models 2012-2013 Chevrolet Avalanche, Silverado, Suburban, Tahoe 2012-2013 GMC Sierra, Sierra...
PI0774B Handsfree Bluetooth Audio Quality Issues - (Dec 4 2012)      Subject: Handsfree/Bluetooth Audio Quality Issues Models:  2008-2013 GM Passenger Cars and Trucks     This PI is being revised to remove RPO restrictions. Please discard PI0774A. Condition/Concern Some...
PIC3011G OnStar Voice Recognition Operation Issues - (Jan 12 2012)      Subject: OnStar Voice Recognition Operation Issues Models:  2000-2013 All GM Passenger Car and Light Duty Trucks With OnStar Gen6, Gen7, Gen8,or Gen9     This PI was superseded to update model years. Please...
PIC3278E OnStar® - Unwanted Or Phantom Phone Calls - (Jan 4 2012)      Subject: OnStar® - Unwanted Or Phantom Phone Calls Models:  2000 - 2013 All GM Passenger Car and Light Duty Trucks With OnStar Gen6, Gen7, Gen8, or Gen9 This PI was superseded to update condition/concern...
PIC4310H Unable To Connect Or Use Hands Free Calling Or No Data On The Call (Failed To Voice) - (Nov 28 2012)      Subject: Unable To Connect Or Use Hands Free Calling Or No Data On The Call (Failed To Voice) Models:  2000-2013 GM Passenger Car and Light Duty Trucks With OnStar Gen6, Gen7, Gen8, or Gen9 The following...
PIC5759 Bluetooth Pairing Limit and Operational Characteristics - (Oct 11 2012)      Subject: Bluetooth Pairing Limit and Operational Characteristics Models:  2008-2013 GM Passenger Cars and Light Duty Trucks with Bluetooth Option (RPO UPF or UWE) The following diagnosis might be helpful if...
PIC5932 Questionnaire for Bluetooth Related Concerns - (Nov 1 2013)      Subject: Questionnaire for Bluetooth Related Concerns Models:  2006 - 2014 GM Passenger Cars and Light Duty Trucks Equipped With Bluetooth     The following diagnosis might be helpful if the vehicle...
PIT4733J OnStar Bluetooth Option Availability - (Nov 28 2012)      Subject: OnStar Bluetooth Option Availability Models:  2008 - 2013 GM Passenger Car and Light Duty Trucks With Gen8 or Gen9 OnStar This PI was superseded to update model years and recommended field. Please...
Radio Antenna Base Replacement      Radio Antenna Base Replacement Callout Component Name Preliminary ProceduresRemove the battery. Refer toBattery Replacement.Remove the instrument panel (I/P) upper trim pad. Refer toInstrument Panel Upper Trim Panel...
Radio Antenna Cable Extension Cable Replacement (without RPO SLT)      Radio Antenna Cable Extension Cable Replacement Callout Component Name Preliminary ProcedureRemove the instrument panel upper trim pad. Refer toInstrument Panel Upper Trim Panel with Windshield Defroster Nozzle Grille...