Workshop Repair and Service Manuals GMC SIERRA
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03-06-04-030H Various Driveability Symptoms Due to Clogged Fuel Injectors MIL SES DTCs P0171 P0172 P0174 P0300 P1174 P1175 (Clean Fuel Injectors and or Perform Injector Test With AFIT CH-47976) - (Aug 28 2012) Fuel System Injectors      Subject: Various Driveability Symptoms Due to Clogged Fuel Injectors, MIL/SES DTCs P0171, P0172,P0174, P0300, P1174, P1175 (Clean Fuel Injectors and/or Perform Injector Test WithAFIT CH-47976) Models:  2005-2013...
03-07-29-004H Manual Transmission Operating Characteristics - (May 30 2012) Manual - part 3      The clutch brake is intendedto only be used while at a stop. Care must be taken to not activate the clutch brakewhile shifting between gears. This could lead to excessive grinding or a blocked ormissed shift. Skip Shift...
03-07-29-004H Manual Transmission Operating Characteristics - (May 30 2012) Manual - part 2      This isa light rattle, and once again, vehicles with dual mass flywheels will have reducednoise. If the engine is shut off while idling in neutral with the clutch engaged,the sudden stop of the engine will create a rapid change...
03-07-29-004H Manual Transmission Operating Characteristics - (May 30 2012) Manual      Subject: Manual Transmission Operating Characteristics Models:  2013 and Prior GM Passenger Cars and Light Duty Trucks 2009 and Prior Chevrolet and GMC Medium Duty Trucks Equipped with Manual Transmission...
04-00-89-015E Warranty Administration - Required Operating Procedures (U S Only) - (Jun 20 2013) Driveline Control 4WD Driveline Control - part 8      Approval or authorization of a transaction by a GM Representativedoes not constitute final determination that the transaction meets all of the requirementsof the GM Policy and Procedure manual relating to claim payments....
04-00-89-015E Warranty Administration - Required Operating Procedures (U S Only) - (Jun 20 2013) Driveline Control 4WD Driveline Control - part 7      8. ACCURATE SUBLET CHARGES AND RECEIPTS The following policies apply for repairs sublet by the Service Agent to repair shops(including other repair locations owned by the Service Agent): Sublet repairs will be reimbursed at...
04-00-89-015E Warranty Administration - Required Operating Procedures (U S Only) - (Jun 20 2013) Driveline Control 4WD Driveline Control - part 6      For these repairs,the Labor Time Guide will include either an add condition or a unique labor code forboth sides. If the technician believes both sides should be replaced and there isn’tan addcondition or unique labor code, the...
04-00-89-015E Warranty Administration - Required Operating Procedures (U S Only) - (Jun 20 2013) Driveline Control 4WD Driveline Control - part 5      ServiceManagement inspection and documented pre-approval is required when performing multiplerepairs for one customer concern (add-ons). Additionally, other labor hours (OLH)claimedon a transaction must be supported by separate...
04-00-89-015E Warranty Administration - Required Operating Procedures (U S Only) - (Jun 20 2013) Driveline Control 4WD Driveline Control - part 4      The name, initials and/or code of the technician(s) performing a repair is to be recordedon all copies of the job card corresponding to each line of the repair. Team codesare not acceptable. All customer pay, warranty, policy...
04-00-89-015E Warranty Administration - Required Operating Procedures (U S Only) - (Jun 20 2013) Driveline Control 4WD Driveline Control - part 3      Technicians find these very helpful in completing repairswith more quality and efficiency. They are also helpful in reducing shop comebackstherefore aiding in customer loyalty. The GM Diagnostic Worksheet referred to in...
04-00-89-015E Warranty Administration - Required Operating Procedures (U S Only) - (Jun 20 2013) Driveline Control 4WD Driveline Control - part 2      Service management initials are not acceptable. Each Service Agent must designate one person within the service management departmentfor each technician shift, who is responsible and held accountable for all approvalsand...
04-00-89-015E Warranty Administration - Required Operating Procedures (U S Only) - (Jun 20 2013) Driveline Control 4WD Driveline Control      Subject: Warranty Administration – Required Operating Procedures (U.S. Only) Models:  2014 and Prior GM Cars and Trucks Attention:  GM of Canada Service Agents are not authorized to utilize this service...
04-00-89-053E Engineering Information (EI) Process - (Nov 3 2011) Driveline Control 4WD Driveline Control      Subject: Engineering Information (EI) Process Models:  2013 and Prior GM Passenger Cars and Trucks     This bulletin is being revised to add model years. Please discard Corporate BulletinNumber...
04-06-01-019B GM Performance Parts Engine Warranty Q &amp A - (Apr 27 2012) - part 3      If a Failure Occurs Under Warranty, is the Customer Responsible for the Cost to Diagnose- General Motors’ warranties cover defects in material or workmanship. As with all GMwarranties, the customer must first authorize the...
04-06-01-019B GM Performance Parts Engine Warranty Q &amp A - (Apr 27 2012) - part 2      Proof of proper maintenanceis the owner’s responsibility. Keep all receipts and be prepared to make them availableif questionsarise about maintenance.Rental vehicles, loss of time, inconvenience, loss of use, or other economic...
04-06-01-019B GM Performance Parts Engine Warranty Q &amp A - (Apr 27 2012)      Subject: GM Performance Parts Engine Warranty Q & A Models:  2013 and Prior GM Passenger Cars and Trucks Attention:  GM of Canada dealers are not authorized to utilize this service bulletin. This bulletin...
04-06-04-047L TOP TIER Detergent Gasoline (Deposits Fuel Economy No Start Power Performance Stall Concerns) – U S Only - (Nov 7 2013) Driveline Control 4WD Driveline Control - part 2      All six corporations recognized the benefits to both the vehicle and the consumer.Also, joining together emphasized that low detergency is an issue of concern to severalautomotive companies. What are the benefits of TOP TIER...
04-06-04-047L TOP TIER Detergent Gasoline (Deposits Fuel Economy No Start Power Performance Stall Concerns) – U S Only - (Nov 7 2013) Driveline Control 4WD Driveline Control      Subject: TOP TIER Detergent Gasoline (Deposits, Fuel Economy, No Start, Power, Performance,Stall Concerns) – U.S. Only Models:  2014 and Prior GM Cars and Trucks (U.S. Only)     This bulletin has been...
04-06-04-054E Information - Non-GM Parts and Accessories (Aftermarket) (Bulletin Canceled) - (Aug 6 2012) Driveline Control 4WD Driveline Control      Subject: Information - Non-GM Parts and Accessories (Aftermarket) (Bulletin Canceled) Models:  2013 and Prior GM Passenger Cars and Trucks     This bulletin is being revised to direct dealers to the...
05-00-89-037B Out-of-Warranty Parts for Engineering Analysis - (Sep 19 2012) Driveline Control 4WD Driveline Control - part 2      ALWAYS use the part cost of $1.00 when submitting the transaction for out-of-warranty partsto be returned regardless of part quantity. Remember, only customer declined or GMPP repairs are covered in this process. By inserting...
05-00-89-037B Out-of-Warranty Parts for Engineering Analysis - (Sep 19 2012) Driveline Control 4WD Driveline Control      Subject: Out-Of-Warranty Parts for Engineering Analysis Models:  2013 and Prior GM Passenger Cars and Trucks Attention:  GMCL and Export dealers are not authorized to utilize this service bulletin. This...
05-00-89-055D Warranty Administration - GM Dealer Empowerment Program and Goodwill Procedures - (Mar 30 2012) Driveline Control 4WD Driveline Control - part 6      An explanationof the excessive part must be noted on the job card. If additional parts are requiredfor the excessive repair, note the part numbers used on the job card. Miscellaneous Transaction Types Although these...
05-00-89-055D Warranty Administration - GM Dealer Empowerment Program and Goodwill Procedures - (Mar 30 2012) Driveline Control 4WD Driveline Control - part 5      Authorizes payment for repairs to be performed which repeat or overlap previouslyperformed repairs. Allows you to consider authorizing repairs identical or similarto repairs that have been previously performed on the vehicle....
05-00-89-055D Warranty Administration - GM Dealer Empowerment Program and Goodwill Procedures - (Mar 30 2012) Driveline Control 4WD Driveline Control - part 4      All such delegation of approvalis to be monitored by the Service Manager or Director, on a routine basis. The Empowerment Matrix found on Global Connect must be completed to identify the DealershipEmployees who are empowered...