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05-00-89-055D Warranty Administration - GM Dealer Empowerment Program and Goodwill Procedures - (Mar 30 2012) Driveline Control 4WD Driveline Control - part 3      However, if the answer to anyof these or similar questions is “yes”, then it probably is not a concern you shouldaddress at GM's expense. Justifying empowered decisions with an opinion that “they're a good customer”...
05-00-89-055D Warranty Administration - GM Dealer Empowerment Program and Goodwill Procedures - (Mar 30 2012) Driveline Control 4WD Driveline Control - part 2      Whengoodwill decisions are appropriate, proper job card documentation by service managementand transaction submission by the warranty administrator is essential to fully explainthe reason for the decision. Properly maintained...
05-00-89-055D Warranty Administration - GM Dealer Empowerment Program and Goodwill Procedures - (Mar 30 2012) Driveline Control 4WD Driveline Control      Subject: Warranty Administration – GM Dealer Empowerment Program and Goodwill Procedures Models:  2013 and Prior GM Passenger Cars and Trucks Attention:  This bulletin applies only to GM of Canada dealers....
05-00-89-078C GM Fuel System Treatment PLUS Fuel Sending Unit Corrosion and Fuel System Deposits - (Apr 19 2012) Fuel System Fuel Level Sender Sensor      Subject: GM Fuel System Treatment PLUS, Fuel Sending Unit Corrosion and Fuel System Deposits Models:  2013 and Prior GM Passenger Cars and Trucks     This bulletin is being revised to add model years Parts...
05-06-04-022J TOP TIER Detergent Gasoline Information and Available Brands (Deposits Fuel Economy No Start Power Performance Stall Concerns) – Canada ONLY - (Nov 7 2013) Driveline Control 4WD Driveline Control - part 2      However, the requirement is minimal and inmany cases, is not sufficient to keep engines clean. In Canada, gasoline standardsrecommend adherence to U.S. detergency requirements but do not require it. In fact,many brands of...
05-06-04-022J TOP TIER Detergent Gasoline Information and Available Brands (Deposits Fuel Economy No Start Power Performance Stall Concerns) – Canada ONLY - (Nov 7 2013) Driveline Control 4WD Driveline Control      Subject: TOP TIER Detergent Gasoline Information and Available Brands (Deposits, Fuel Economy,No Start, Power, Performance, Stall Concerns) – Canada ONLY Models:  2014 and Prior GM Cars and Trucks (Canada Only)...
05-08-44-024C Return or Reimbursement of Customer Owned CDs DVDs Cassette Tapes and or CD Magazines - (Sep 17 2012) Driveline Control 4WD Driveline Control      Subject: Return or Reimbursement of Customer Owned CDs, DVDs, Cassette Tapes and/or CD Magazines Models:  2013 and Prior GM Passenger Cars and Trucks     This bulletin is being revised to add the 2013 model...
06-00-89-026L Warranty Administration - Revised Customer Concern Not Duplicated (CCND) Verified Labor Operation Numbers How to Submit CCND Transactions in Global Warranty Management (GWM) - (Aug 26 2013) Driveline Control 4WD Driveline Control - part 2      p>- Notice:In some cases the subject vehicle may be operating as intended but not in line withthe expectations of the customer. This type of outcome does NOT fall under the definitionof Customer Concern Not Duplicated. In...
06-00-89-026L Warranty Administration - Revised Customer Concern Not Duplicated (CCND) Verified Labor Operation Numbers How to Submit CCND Transactions in Global Warranty Management (GWM) - (Aug 26 2013) Driveline Control 4WD Driveline Control      Subject: Warranty Administration – Revised Customer Concern Not Duplicated (CCND) / VerifiedLabor Operation Numbers/How to Submit CCND Transactions in Global Warranty Management Models:  2014 and Prior GM Cars and...
06-06-01-007G Information on Identifying Duramax Diesel Overpower Engine Breakdown Non-Function Due to Aftermarket Power-Up Devices vs Non Overpower Engine Non-Function of Pistons Cylinders Valvetrain Components DTC P003A or P111D Set - (Oct 15 2012 - part 6      Retain a copy of thischecklist and photographs of the failed parts in the repair order file. Engine Component Inspection Area Engine Component Visual Damage Results “YES” Visual Damage Results “NO” 1 Piston Cracked...
06-06-01-007G Information on Identifying Duramax Diesel Overpower Engine Breakdown Non-Function Due to Aftermarket Power-Up Devices vs Non Overpower Engine Non-Function of Pistons Cylinders Valvetrain Components DTC P003A or P111D Set - (Oct 15 2012 - part 5      In the 2012 model year P111D is only valid on the GMT600 vans. The GMT900 C/K trucks no longer have a Fuel Temperature Sensor 2.  P111D should notset on any 2012 GMT900 Trucks. Recommendation/Instructions Do not attempt...
06-06-01-007G Information on Identifying Duramax Diesel Overpower Engine Breakdown Non-Function Due to Aftermarket Power-Up Devices vs Non Overpower Engine Non-Function of Pistons Cylinders Valvetrain Components DTC P003A or P111D Set - (Oct 15 2012 - part 4      If an engine has been run faster than design capability (redline), and has causeddamage as a result, it may be a result of one of the following conditions: Leaking or failed turbocharger (TC) oil seals.Oil evident in the...
06-06-01-007G Information on Identifying Duramax Diesel Overpower Engine Breakdown Non-Function Due to Aftermarket Power-Up Devices vs Non Overpower Engine Non-Function of Pistons Cylinders Valvetrain Components DTC P003A or P111D Set - (Oct 15 2012 - part 3      When a customer installs a power-up device, it drastically reducesthe mileage ratings. Important:Cylinder Wall Spotting (commonly referred to leopard spots) is from the inductionhardening process of the top 1/3 of the cylinder...
06-06-01-007G Information on Identifying Duramax Diesel Overpower Engine Breakdown Non-Function Due to Aftermarket Power-Up Devices vs Non Overpower Engine Non-Function of Pistons Cylinders Valvetrain Components DTC P003A or P111D Set - (Oct 15 2012 - part 2      Non-GM parts can alter the design of the vehicle. GM dealers need to be aware of thequality of parts being installed on vehicles. If failure occurs as a result of installationof sub-par parts, warranty coverage may be denied....
06-06-01-007G Information on Identifying Duramax Diesel Overpower Engine Breakdown Non-Function Due to Aftermarket Power-Up Devices vs Non Overpower Engine Non-Function of Pistons Cylinders Valvetrain Components DTC P003A or P111D Set - (Oct 15 2012      Subject: Information On Identifying Duramax™ Diesel Overpower Engine Breakdown or Non-FunctionDue to Aftermarket Power-Up Devices vs. Non Overpower Engine Non-Function of Pistons,Cylinders, Valvetrain Components, DTC P003A...
06-06-01-010B Information on Close-Coupled Converter and Engine Replacement - (Aug 19 2013)      Subject: Information on Close-Coupled Converter and Engine Replacement Models:  2004-2014 GM Cars and Trucks with Close-Coupled Catalytic Converters This bulletin has been revised to add the 2009-2014 model...
06-08-47-001J Warranty SPS Control Module Diagnostics and Configuration Information Programming Set-Up - (Sep 20 2013) Driveline Control 4WD Driveline Control - part 4      ustomer Concern Not Duplicated (CCND) Labor Codes For more information regarding CCND Labor Codes, refer to the latest version of CorporateBulletin Number 06-00-89-026. Electrical and Powertrain Controls Labor-Only Labor Codes...
06-08-47-001J Warranty SPS Control Module Diagnostics and Configuration Information Programming Set-Up - (Sep 20 2013) Driveline Control 4WD Driveline Control - part 3      tne onb sps1s speed please the are ervlce programming pnm pass thru: lnr cnmmun teen venaene and battery on connect teen connect rs232 cable to teen and pc switch teen on and for teen start sereen be opportumty to clear...
06-08-47-001J Warranty SPS Control Module Diagnostics and Configuration Information Programming Set-Up - (Sep 20 2013) Driveline Control 4WD Driveline Control - part 2      arranty Claim Information When submitting a warranty claim for any of the above reprogramming labor codes, theWarranty Claim Code from the “Programming Complete” screen that is displayed whenthe SPS procedure is complete is...
06-08-47-001J Warranty SPS Control Module Diagnostics and Configuration Information Programming Set-Up - (Sep 20 2013) Driveline Control 4WD Driveline Control      Subject: Warranty, SPS, Control Module Diagnostics and Configuration Information, Programming,Set-Up Models:  2014 and Prior GM Cars and Light Duty Trucks     This bulletin has been revised to add the 2014...
06-08-51-005C Information on Hem Flange Sealer for Corrosion Protection - (Oct 30 2013) Driveline Control 4WD Driveline Control      Subject: Information on Hem Flange Sealer for Corrosion Protection Models:  2014 and Prior GM Cars and Trucks Attention:  Please direct this bulletin to the Body Shop or any areas of your dealership wheresheet...
07-00-89-036F Enhancing Field Product Reports with Digital Pictures - (Aug 28 2012) Driveline Control 4WD Driveline Control - part 3      The subject is the Power Steering Electrical Connector at the vehiclesteering rack. In this example the picture was taken without any additional light source. The cameracould not properly focus and the photo is dark...
07-00-89-036F Enhancing Field Product Reports with Digital Pictures - (Aug 28 2012) Driveline Control 4WD Driveline Control - part 2      If you arean advanced user, and have this option, please compress the file prior to sending. Taking a variety of pictures at different distances is usually preferred to just oneangle. This allows both a reference photo to show...
07-00-89-036F Enhancing Field Product Reports with Digital Pictures - (Aug 28 2012) Driveline Control 4WD Driveline Control      Subject: Enhancing Field Product Reports with Digital Pictures Models:  2013 and Prior GM Passenger Cars and Trucks Attention:  Dealers play a key role in reporting product issues through the Field Product...