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00-00-89-027G Eliminating Unwanted Odors in Vehicles - (Nov 28 2012) Driveline Control 4WD Driveline Control      Subject: Eliminating Unwanted Odors in Vehicles Models:  2013 and Prior GM Passenger Cars and Trucks Attention:  Please direct this bulletin to the PARTS, USED CAR, BODY SHOP and SERVICE Managers. This...
00-00-89-027G Eliminating Unwanted Odors in Vehicles - (Nov 28 2012) Driveline Control 4WD Driveline Control - part 2      Ifappropriate the vehicle and interior trim should be evaluated separately to determineif the odor stays with the vehicle or the interior components. Odors that stay withthe vehicle may be isolated to insulating and sound...
00-00-89-027G Eliminating Unwanted Odors in Vehicles - (Nov 28 2012) Driveline Control 4WD Driveline Control - part 3      Addvalue to your used car trades; treat loaner and demo cars during service and at finalsale to eliminate smoke, pet, and other common odors offensive to customers. Makedeodorizing a vehicle part of your normal vehicle...
00-06-01-012D Use of Surface Conditioning Disks When Cleaning Engine Gasket Sealing Surfaces and or Reused Engine Parts - (Oct 25 2011)      Subject: Use of "Surface Conditioning Disks" When Cleaning Engine Gasket Sealing Surfaces and/orReused Engine Parts Models:  2013 and Prior GM Passenger Cars and Trucks     This bulletin is being revised...
00-06-01-012D Use of Surface Conditioning Disks When Cleaning Engine Gasket Sealing Surfaces and or Reused Engine Parts - (Oct 25 2011) - part 2      Use care to avoidgetting solvent in any area other than the mating surface to be cleaned. Allow itto soak in for several minutes to loosen the old RTV sealer/gasket material. GM stronglyrecommends using a plastic razor blade or...
00-06-01-026E Intake Manifold Inspection Replacement After Severe Internal Engine Damage - (Nov 11 2013) Intake and Forced Induction Intake Manifold      Subject: Intake Manifold Inspection/Replacement After Severe Internal Engine Damage Models:  2014 and Prior GM Cars and Trucks     This bulletin has been revised to add the 2014 model year. Please discard...
01-00-89-010J Comeback Prevention Information and Using Customer Concern Verification Sheets (CCVS) - (Nov 12 2012) Driveline Control 4WD Driveline Control      Subject: Comeback Prevention Information and Using Customer Concern Verification Sheets (CCVS) Models:  2013 and Prior GM Passenger Cars and Trucks Attention:  Only GM Authorized callers such as GM Dealership...
01-00-89-010J Comeback Prevention Information and Using Customer Concern Verification Sheets (CCVS) - (Nov 12 2012) Driveline Control 4WD Driveline Control - part 10      ustomer Concern Verification Sheet — Engine Driveability Customer Concern Verification Sheet — Engine Driveability Symptoms — Check All That Apply Backfire (Popping Noise): --- ---From the Tail Pipe ____ ---From Under...
01-00-89-010J Comeback Prevention Information and Using Customer Concern Verification Sheets (CCVS) - (Nov 12 2012) Driveline Control 4WD Driveline Control - part 11      ustomer Concern Verification Sheet — Electrical / Accessory Customer Concern Verification Sheet — Electrical / Accessory Electrical System, Component or Accessory — Check All That Apply Antenna:--- ---Backglass ____...
01-00-89-010J Comeback Prevention Information and Using Customer Concern Verification Sheets (CCVS) - (Nov 12 2012) Driveline Control 4WD Driveline Control - part 12      “OnStar is a registered trademark of ONSTAR, LLC” “Bluetooth is a registered trademark of Bluetooth SIG, Inc.” “iPhone is a registered trademark of Apple, Inc.” “iPod is a registered trademark of Apple, Inc.” “XM Radio is...
01-00-89-010J Comeback Prevention Information and Using Customer Concern Verification Sheets (CCVS) - (Nov 12 2012) Driveline Control 4WD Driveline Control - part 2      Be prepared withthe necessary and completed documentation before calling.Update the TAC Call Log Sheet after each call.Using the Comeback Prevention Flowchart Always use the following Comeback Prevention Flowchart to help...
01-00-89-010J Comeback Prevention Information and Using Customer Concern Verification Sheets (CCVS) - (Nov 12 2012) Driveline Control 4WD Driveline Control - part 3      - Notify the Service Manager of a repeat repair visit.Notify the District Manager Aftersales (DMA) and in Canada the District Manager CustomerCare and Service Process (DM-CCSP).Document all procedures and repairs on the...
01-00-89-010J Comeback Prevention Information and Using Customer Concern Verification Sheets (CCVS) - (Nov 12 2012) Driveline Control 4WD Driveline Control - part 4      The service advisor should complete the CCVS whenever the following occurs:On the first service visit, if the condition or concern is complicated, difficultor intermittent.On any subsequent visits for the same condition or...
01-00-89-010J Comeback Prevention Information and Using Customer Concern Verification Sheets (CCVS) - (Nov 12 2012) Driveline Control 4WD Driveline Control - part 5      For more information,refer to the latest version of Corporate Bulletin Number 07-00-89-047. Use the Comeback Prevention Flowchart to understand WHEN to contact TAC.Before calling TAC, be prepared with accurate and completed...
01-00-89-010J Comeback Prevention Information and Using Customer Concern Verification Sheets (CCVS) - (Nov 12 2012) Driveline Control 4WD Driveline Control - part 6      The condition described by the customer may be normal. Compare withanother like vehicle that is operating normally under the same conditions describedby the customer. Explain your findings and the operation of the system to the...
01-00-89-010J Comeback Prevention Information and Using Customer Concern Verification Sheets (CCVS) - (Nov 12 2012) Driveline Control 4WD Driveline Control - part 7      Re-verify the concern. The concern could be an intermittentor normal condition.Navigating to the GlobalConnect TAC Case Closing Form (U.S. Website View Shown) ..... nut ._,. an.-,-.......c... Go To: GlobalConnect.Go To:...
01-00-89-010J Comeback Prevention Information and Using Customer Concern Verification Sheets (CCVS) - (Nov 12 2012) Driveline Control 4WD Driveline Control - part 8      ustomer Concern Verification Sheet — Automatic Transmission Driveability Customer Concern Verification Sheet — Automatic Transmission Driveability Symptoms — Check All That Apply Will Not Shift ____ Will Not Up Shift...
01-00-89-010J Comeback Prevention Information and Using Customer Concern Verification Sheets (CCVS) - (Nov 12 2012) Driveline Control 4WD Driveline Control - part 9      ustomer Concern Verification Sheet — Brakes / Steering / Suspension / Tires / Wheels Customer Concern Verification Sheet — Brakes / Steering / Suspension / Tires / Wheels System and Components — Check All That Apply...
01-06-01-011H Information on Engine Oil Consumption Guidelines - (Oct 29 2013) Engine Lubrication      Subject: Information on Engine Oil Consumption Guidelines Models:  2014 and Prior GM Cars and Gasoline-Powered Light Duty Trucks Under 8500-LB GVW     This bulletin has been revised to add the 2013-2014...
01-06-01-011H Information on Engine Oil Consumption Guidelines - (Oct 29 2013) Engine Lubrication - part 2      Important:This does not apply to 2006-2009 Corvette Z06 equipped with the 7.0L LS7 and the 2009Corvette ZR-1 with the 6.2L LS9 engines (dry sump). Follow the instructions in theOwner Manual for checking the oil in this...
01-06-01-011H Information on Engine Oil Consumption Guidelines - (Oct 29 2013) Engine Lubrication - part 3      Verifythat all cooling system components are in proper working order. Engine Wear Piston scuffing, excessive piston-to-wall clearance, tapered or out of round cylinders,worn, damaged or improperly installed valve guides,...
01-08-42-001I Exterior Lamp Condensation and Replacement Guidelines - (Jan 10 2012) Driveline Control 4WD Driveline Control      Subject: Exterior Lamp Condensation and Replacement Guidelines Models:  2013 and Prior GM Passenger Cars and Trucks     This bulletin is being revised to update the model years to 2013. Please discard...
01-08-51-003D Application of Anti-Corrosion Materials - (Sep 16 2013) Driveline Control 4WD Driveline Control      Subject: Application of Anti-Corrosion Materials Models:  2014 and Prior GM Cars and Trucks     This bulletin has been revised to add the 2013-2014 model years and update the product/suppliertables. Please...
01-08-51-003D Application of Anti-Corrosion Materials - (Sep 16 2013) Driveline Control 4WD Driveline Control - part 2      p>The following products are available through your local *3M® distributor. Informationabout 3M® product retailers in your area may be obtained at 1-866-364-3577 or at www.mmm.com/automotive. Stock Number Type Description...