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00-00-90-002K Information on Proper Tire Pressure - (Sep 14 2012) Tires - part 2      Do not use the tire pressure indicated on the tire itself as a guide.Always inspect and adjust the pressure when the tires are cold.Vehicles that have different pressures for the front and the rear need to be adjustedafter tire...
00-00-90-002K Information on Proper Tire Pressure - (Sep 14 2012) Tires      Subject: Information on Proper Tire Pressure Models:  2013 and Prior GM Passenger Cars and Light Duty Trucks     This bulletin is being revised to add model years. Please discard Corporate...
00-03-10-002H Chemical Staining Pitting Corrosion and or Spotted Appearance of Chromed Aluminum Wheels - (Oct 24 2013) Wheels - part 3      Important:Notify the customer that this is a one time replacement. Please stress to the customerthe vital importance of keeping the wheels clean and free of prolonged exposure tobrake dust build-up. “GM of Canada” dealers...
00-03-10-002H Chemical Staining Pitting Corrosion and or Spotted Appearance of Chromed Aluminum Wheels - (Oct 24 2013) Wheels - part 2      A second type or staining or finish disturbance may result from road chemicals, suchas calcium chloride used for dust control of unpaved roads. The staining will looklike small pitting (refer to Figure 2). This staining will...
00-03-10-002H Chemical Staining Pitting Corrosion and or Spotted Appearance of Chromed Aluminum Wheels - (Oct 24 2013) Wheels      Subject: Chemical Staining, Pitting, Corrosion and/or Spotted Appearance of Chromed AluminumWheels Models:  2014 and Prior GM Cars and Trucks     This bulletin has been revised to add the 2014 model year...
00-03-10-003R General Motors New Vehicle Tire Warranty Program and Global Warranty Management (GWM) Submission Information (U S Dealers Only) - (Aug 5 2013) Tires - part 7      The warranty transaction can then be submitted. Important:It is a GWM system requirement that the Tire Pre-Repair Authorization (PRA) must bein Accept status before the service agent submits the warranty transaction. Failureto...
00-03-10-003R General Motors New Vehicle Tire Warranty Program and Global Warranty Management (GWM) Submission Information (U S Dealers Only) - (Aug 5 2013) Tires - part 6      Note:The purpose of this selection is to verify that in the servicing dealers judgement,the tire was replaced due to an inherent structural problem in the tire (not roadhazard, customer enthusiasm, etc.). Select a YES/NO...
00-03-10-003R General Motors New Vehicle Tire Warranty Program and Global Warranty Management (GWM) Submission Information (U S Dealers Only) - (Aug 5 2013) Tires - part 5      After the Tire PRA moves from New to Accept status, the warranty transaction can besubmitted.Additional Requirements for Customer ReimbursementsGM Tire Warranty Proration applies to 2011–2014 Model Year Vehicles.The original...
00-03-10-003R General Motors New Vehicle Tire Warranty Program and Global Warranty Management (GWM) Submission Information (U S Dealers Only) - (Aug 5 2013) Tires - part 4      The tire shown above has two non-warrantable conditions. This tire is both badly wornon the inside shoulder (over extended mileage) and has suffered air leakage from ascrew still in the tread. Neither of these conditions...
00-03-10-003R General Motors New Vehicle Tire Warranty Program and Global Warranty Management (GWM) Submission Information (U S Dealers Only) - (Aug 5 2013) Tires - part 3      When the instructions found in the Owner Manual have been followed correctly, GM willcontinue to cover the tire under the terms of the New Vehicle Warranty, whether ornot the practice conflicts with the policies of the...
00-03-10-003R General Motors New Vehicle Tire Warranty Program and Global Warranty Management (GWM) Submission Information (U S Dealers Only) - (Aug 5 2013) Tires - part 2      p> Using the above table you should be able to readily calculate the required customercontribution for each scenario. Here are a few examples: A Chevrolet vehicle with 18,475 miles requires one tire be replaced. The full costof...
00-03-10-003R General Motors New Vehicle Tire Warranty Program and Global Warranty Management (GWM) Submission Information (U S Dealers Only) - (Aug 5 2013) Tires      Subject: General Motors New Vehicle Tire Warranty Program and Global Warranty Management (GWM)Submission Information (U.S. Dealers Only) Models:  2003-2014 GM Cars and Light Duty Trucks Attention:  This...
00-03-10-006I Information on Tire Radial Force Variation (RFV) - (Jan 28 2013) Tires - part 5      Usually a back cone method to the machine should beused. For added accuracy and repeatability, a flange plate should be used to clampthe wheel onto the cone and machine. This system is offered by all balancer manufacturersin...
00-03-10-006I Information on Tire Radial Force Variation (RFV) - (Jan 28 2013) Tires - part 4      p>When measuring RFV and match mounting tires perform the following steps. Measuring Wheel Runout and Assembly Radial Force Variation Important:The completed worksheet at the end of this bulletin must be attached to the hard...
00-03-10-006I Information on Tire Radial Force Variation (RFV) - (Jan 28 2013) Tires - part 3      Never center the wheel using the hub-capboresince it is not a precision machined surface. Perform the centering check if the equipment is capable of a centering check. Ifany assembly calls for more than ? ounce on either rim...
00-03-10-006I Information on Tire Radial Force Variation (RFV) - (Jan 28 2013) Tires - part 2      If the brakes are applied lightly and the pulsation feltin the steering wheel increases, refer to the Brakes section of the servicemanual that deals with brake-induced pulsation. If you can start to hear the vibrationas a low...
00-03-10-006I Information on Tire Radial Force Variation (RFV) - (Jan 28 2013) Tires      Subject: Information on Tire Radial Force Variation (RFV) Models:  2013 and Prior GM Passenger Cars and Light Duty Trucks     This bulletin is being revised to reinforce the importance of performing a wheel...
01-03-10-003K GM of Canada New Vehicle Limited Warranty Tire Program and Global Warranty Management (GWM) Submission Information - (Aug 28 2013) Tires - part 7      ransportation Claims For any tire replaced because of transportation damage or incorrect parts, use labourcode 0500110 and submit as a transportation transaction. Transportation transactionsshould not be submitted into the GWM...
01-03-10-003K GM of Canada New Vehicle Limited Warranty Tire Program and Global Warranty Management (GWM) Submission Information - (Aug 28 2013) Tires - part 6      The only tires that are not to be returned to their respective manufacturers at thistime are Kumho, Maxxis and Pirelli tires. These brand tires should be scrapped inaccordance with GM of Canada's policy stated in section 1.7.3...
01-03-10-003K GM of Canada New Vehicle Limited Warranty Tire Program and Global Warranty Management (GWM) Submission Information - (Aug 28 2013) Tires - part 5      Click on the NEW button at the bottom of the screen. At theNew Pre-Repair Authorization Screen, enter the Business Unit from the dropdown (GM–Canada) thenenter the Transaction Type from the dropdown (such as ZREG – Regular...
01-03-10-003K GM of Canada New Vehicle Limited Warranty Tire Program and Global Warranty Management (GWM) Submission Information - (Aug 28 2013) Tires - part 4      By far the most frequent non-warrantable condition claimed is road damage, followedby improper wear. With the exception of run-flat or self-sealing tires, road damageis NOT a warrantable condition. The following are photos of...
01-03-10-003K GM of Canada New Vehicle Limited Warranty Tire Program and Global Warranty Management (GWM) Submission Information - (Aug 28 2013) Tires - part 3      GM of Canada may recommend/endorse practices that differ from those of individualtire manufacturers. One example is that the temporary use of tire sealant (as suppliedwith a GM inflator kit) may not be endorsed by certain tire...
01-03-10-003K GM of Canada New Vehicle Limited Warranty Tire Program and Global Warranty Management (GWM) Submission Information - (Aug 28 2013) Tires - part 2      p> Using the above table you should be able to readily calculate the required customercontribution for each scenario. Here are a few examples: A Chevrolet vehicle with 30,435 kilometres requires one tire be replaced. The...
01-03-10-003K GM of Canada New Vehicle Limited Warranty Tire Program and Global Warranty Management (GWM) Submission Information - (Aug 28 2013) Tires      Subject: GM of Canada New Vehicle Limited Warranty Tire Program and Global Warranty Management(GWM) Submission Information Models:  2006-2014 GM Cars and Light Duty Trucks Attention:  "U.S." and "IPC" dealers...