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00-00-89-027G Eliminating Unwanted Odors in Vehicles - (Nov 28 2012) Driveline Control 4WD Driveline Control

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Subject:Eliminating Unwanted Odors in Vehicles

#00-00-89-027G: Eliminating Unwanted Odors in Vehicles - (Nov 28, 2012) Driveline Control 4WD Driveline Control

Models: 2013 and Prior GM Passenger Cars and Trucks
Attention: Please direct this bulletin to the PARTS, USED CAR, BODY SHOP and SERVICE Managers.

This bulletin is being revised to add the 2013 model year and update the Parts Information.Please discard Corporate Bulletin Number-00-00-89-027F (Section 00 – General Information).

Vehicle Odor Elimination

General Motors offers a product that may control or eliminate odors in the interiorand luggage compartment areas of GM vehicles. GM Vehicle Care Odor Eliminator is anon-toxic, biodegradable odor remover. This odorless product has been shown to greatlyreduce or remove objectionable smells of mold and mildew resulting from vehicle waterleaks (as well as customer created odors, i.e. smoke). You may use GM Vehicle CareOdor Eliminatoron fabrics, vinyl, leather, carpet and sound deadening materials. It may also be inducedinto HVAC modules and instrument panel ducts (for the control of non-bacterial relatedodors).

Important:This product leaves no residual scent and should not be sold as or considered an airfreshener. Product action may result in the permanent elimination of an odor and maybe preferable to customers with allergies who are sensitive to perfumes.

How to Use This Product

GM Vehicle Care Odor Eliminator may be sprayed on in a ready-to-use formula or usedin steam cleaners as an additive with carpet shampoo. This water-based, odorless productis safe for all vehicle interiors. Do not wet or soak any interior surface that plainwater would cause to deteriorate, as this product will have the same effect. Alsoavoid letting this product come into contact with vinegar or any acidic substance.Acid-based productswill hamper the effectiveness of, or render GM Vehicle Care Odor Eliminator inert.

Instructions and cautions are printed on the bottle, but additional help is available.If you encounter a difficult to eliminate or reoccurring odor, you may call 1-800-955-8591(in Canada, 1-800-977-4145) to obtain additional information and usage suggestions.

Important:This product may effectively remove odors when directly contacting the odor source.It should be used in conjunction with diagnostic procedures (in cases such as a waterleak) to first eliminate the root cause of the odor, and then the residual odor topermanently correct the vehicle condition.

Vehicle Waterleak Odor Elimination

STEP ONE:

Confirm that all water leaks have been repaired. Determine what areas of the vehiclewere water soaked or wet. Components with visible mold/mildew staining should be replaced.Isolate the odor source inside the vehicle. Often an odor can be isolated to an areaor component of the vehicle interior by careful evaluation. Odor evaluation may needto be performed by multiple persons. Another method of isolating an odor source isto removeand segregate interior trim and components. Plastic sheeting or drop cloths can beused to confine seats, headliners, etc. to assist in evaluation and diagnoses.

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