00-00-89-027G Eliminating Unwanted Odors in Vehicles - (Nov 28 2012) Driveline Control 4WD Driveline Control - part 2
The GM Vehicle Care Odor Eliminator product is an effective odor elimination productwhen used properly. It must come into direct contact with the odor source. It shouldbe used in conjunction with diagnostic procedures to first eliminate the root causeof the odor. Some procedures for use after odor root cause correction are:
STEP TWO:Use the trigger spray head.Put a drop of dish soap the size of a quarter in the bottom of a bottle.Add 8-oz. of GM Vehicle Care Odor Eliminator (1 cup) to the dish soap and top offthe bottle with tap water.This formula should be used on hard surfaces (dash, interior plastic molding, andfloor pan).
The third step to neutralizing the vehicle is a light to medium treatment of all carpetingand upholstered seats with the GM Vehicle Care Odor Eliminator formula and a widefan spray setting (at full strength) (i.e.: carpeting on the driver's side requires4-5 triggers pulls for coverage). The headliner and trunk should be sprayed next.Lightly brushing the formula into the carpeting and upholstery is a recommended stepfor deep odorproblems. The dash and all hard surfaces should be sprayed with dish soap/water mixture.Let stand for 1-2 minutes then wipe off the surface.
STEP FOUR: (vehicle ventilation system treatment)
The ventilation system is generally the last step in the treatment of the vehicle.a. Spray the GM Vehicle Care Odor Eliminator formula into all dash vents. (1-2 triggerpulls per vent).b. Start the vehicle and turn the vehicle fan on high cool (not A/C setting).c. Spray the formula (10 trigger pulls) into the outside fresh air intake vent (cowlat base of windshield).d. Enter the vehicle after 1 minute and wipe off the excess formula spurting out ofthe dash vents.e. Smell the air coming from the dash vents. If odors are still present, spray another5 triggers into the cowl, wait another minute and smell the results. Once you haveobtained a fresh, clean smell coming from the vents, turn the system to the A/C re-circulationsetting. Roll up the windows, spray 3-5 pumps into the right lower IP area and letthe vehicle run with the fan set on high for 5-7 minutes.
Additional Suggestions to Increase Customer Satisfaction
Here are some additional ideas to benefit your dealership and to generate greatercustomer enthusiasm for this product.Keep this product on-hand for both the Service Department and the Used Car lot.