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00-03-10-003R General Motors New Vehicle Tire Warranty Program and Global Warranty Management (GWM) Submission Information (U S Dealers Only) - (Aug 5 2013) Tires - part 2

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p> Using the above table you should be able to readily calculate the required customercontribution for each scenario. Here are a few examples:

A Chevrolet vehicle with 18,475 miles requires one tire be replaced. The full costof the tire is $156.20.

Important:No labor charges will ever be assessed to the customer for tire replacement underthe terms of the new vehicle warranty.

A Buick vehicle with 14,999 miles on it requires both front tires to be replaced dueto a warrantable condition. The full cost of each tire is $172.72.

In this example GM will cover 63.1% of the tire replacement cost ($217.97 of the $345.44total cost). The customer will be expected to pay $127.47.

A Cadillac vehicle with 42,000 miles on it requires one rear tire to be replaced underwarranty condition. The full cost of the tire is $215.46.

In this example GM will cover 20% of the tire replacement cost ($43.09 of the $215.46total cost). The customer will be expected to pay $172.37.

2010 and Prior Model Year Vehicles

GM provides it's customers with comprehensive coverage on OEM new vehicle tires. Inmany cases, this warranty exceeds the coverage provided by the tire manufacturersthemselves. The GM new vehicle tire warranty program is designed to offer dealersthe required amount of latitude to handle any type of tire concern and repair thecustomer's vehicle with a minimum of approvals. No changes exist to the 2010 and priorvehicle tire warrantycoverages. The only change will be to the method by which transactions are paid. Allclaims made after April 12, 2010 must be submitted as outlined below through GlobalWarranty Management.

Important:Tire Proration DOES NOT apply to 2010 and prior models.

All Model Years – Program Rules and Information

The sections below detail what conditions are warrantable under the terms of the NewVehicle Warranty. (All tire warranty replacements made by a GM dealer for 2010 andprior vehicles are without a mileage pro-rate charge.)

What is Covered

Only Original Equipment (OE) tires are covered against defects in material and workmanship.OE tires will have a Tire Performance Criteria (TPC) number molded on the sidewallnear the tire size. (Exceptions: Vibe, and Aveo, do not use TPC tires, but are stillcovered.) Any replaced tire will continue to be covered for the remaining portionof the New Vehicle Warranty.

Important:Tires purchased by consumers beyond the New Vehicle Bumper-to-Bumper coverage or evenreplaced during the Bumper-to-Bumper coverage for wear out are warranted by the tiremanufacturer (including tires purchased through the Goodwrench Tire Program). Contactthe tire manufacturer for warranty processing instructions.

Following expiration of GM's coverage, tires may continue to be warranted, on a pro-ratedbasis, by the tire manufacturer. Review the tire manufacturer's booklet (includedas part of the glove box material).

Use of GM Tire Sealant

GM may recommend/endorse practices that differ from those of individual tire manufacturers.One example is that the temporary use of tire sealant (as supplied with a GM inflatorkit) may not be endorsed by certain tire manufacturers, such as Pirelli or Bridgestone.General Motors has independently validated the temporary use of such sealant whenused in accordance with the instructions provided in the vehicle Owner Manual.

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