Workshop Repair and Service Manuals GMC SIERRA
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01-00-89-010J Comeback Prevention Information and Using Customer Concern Verification Sheets (CCVS) - (Nov 12 2012) Driveline Control 4WD Driveline Control - part 6

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The condition described by the customer may be normal. Compare withanother like vehicle that is operating normally under the same conditions describedby the customer. Explain your findings and the operation of the system to the customer.If the customer is dissatisfied perform the following:U.S. dealers should create a Field Product Report (FPR). Refer to the latest versionof Corporate Bulletin Number 02-00-89-002: Information for Dealers on How to Submita Field Product Report (FPR) (U.S. Dealers Only).Canadian dealers should create a Product Information Report (PIR). Refer to the latestversion of Corporate Bulletin Number 10-00-89-006: Information for Dealers on Howto Submit a Product Information Report (PIR) (Canada Only).Preliminary Checks: Conduct a thorough visual inspection. Go to GlobalConnect/IVHand review the service history of the vehicle. Detect unusual sounds or odors. Recordthe diagnostic trouble code (DTC) information in order to achieve an effective repair.Perform the Diagnostic System Check- Vehicle. This will verify the proper operationof the system. This will also lead the technician in an organized approach and identifywhat category of diagnostic to perform.Check for related Bulletins, Recalls and Preliminary Information (PI).Review the following diagnostic categories:Current DTC: Follow the designated DTC diagnostic in order to make an effective repair.Refer to Diagnostic Trouble Code (DTC) List - Vehicle.Symptom - No DTC: Select the appropriate symptom diagnostic. Follow the diagnosticsteps or suggestions in order to complete the repair. Refer to Symptoms - Vehicle.No published diagnostics: Analyze the concern. Develop a plan for the diagnostics.The service manual schematics will display system power, ground, input, and outputcircuits. You can also identify splices and other areas where multiple circuits aretied together. Look at component locations to see if components, connectors or harnessesmay be exposed to extreme temperature, moisture, or corrosives such as road salt,battery acid,oil or other fluids. Utilize the system description and operation and system circuitdescription.Intermittent/History DTC: An intermittent condition is one that does not occur continuously,may be difficult to duplicate, and will only occur when certain conditions are met.Generally, an intermittent is caused by faulty electrical connections and wiring,malfunctioning components, electromagnetic interference (EMI), driving conditions,or aftermarket equipment. The following approaches and tools may prove to be beneficialinlocating and repairing an intermittent condition or a History DTC.Combining the technicians knowledge and skill with the available service information.Evaluate the symptoms and conditions described by the customer on the Customer ConcernVerification Sheets.Follow the procedures in Testing for Intermittent Conditions and Poor Connections.Use the available scan tool, digital multi-meter, or J-42598 with data capturing capabilities.Isolate the root cause then repair and verify the correction using the Repair Verification.Verifying that the DTC or symptom has been corrected may involve road testing thevehicle.Re-examine the Concern: If a technician cannot successfully find or isolate the concern,a re-evaluation is necessary.
Glow Plug Control Module (GPCM) X2 (Diesel) Driveline Control 4WD Driveline Control     Glow Plug Control Module (GPCM) X2 (Diesel) 6 1 5 22 10 16 11 15 43 37 36 29 Connector Part InformationHarness: EngineOEM: 10001042Service: 13576417Description: 43-Way F 1.2/ 2.8 Series, Sealed (BK) Terminal Part...
Park Turn Signal Lamp - Upper Left Driveline Control 4WD Driveline Control     Park/Turn Signal Lamp– Upper Left MAJ MIN G Connector Part InformationHarness Type: Left Front HeadlampOEM Connector:1035Service Connector: Service by Harness - See PartCatalogDescription: 3-Way F W3 Socket Sealed (BK)...
Heated Oxygen Sensor (HO2S) 2 (LNF) Driveline Control 4WD Driveline Control     Heated Oxygen Sensor (HO2S) 2 (LNF) A C D B Connector Part InformationHarness: EngineOEM: 15326423Service: Service by Harness - See Part CatalogDescription: 4-Way M Metri-Pack 150 Series Sealed (BK) Terminal Part...
Battery Driveline Control 4WD Driveline Control     If the vehicle is a Hybrid, see the Hybrid Supplement formore information. This vehicle has a maintenance free battery (or batteries).Refer to the replacement number on the original battery label whena new battery is needed....
Left Side Frame and Underbody Components (Except HP2) Driveline Control 4WD Driveline Control     Left Side Frame and Underbody Components (ExceptHP2) (1) Fuel Tank Pressure (FTP) Sensor(Gas) (2) Fuel Tank (3) Evaporative Emissions (EVAP)Canister (4) Evaporative Emissions (EVAP)Canister Vent Solenoid...
Inflatable Restraint Side Impact Sensor (SIS) - Left Front (ASF) Driveline Control 4WD Driveline Control     Inflatable Restraint Side Impact Sensor (SIS)–Left Front (ASF) A B Connector Part InformationHarness Type: Left Front DoorOEM Connector: 15356723Service Connector: 15306439Description: 2-Way F GT 150 Series, Sealed (YE)...