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02-07-30-029U Product Quality Center (PQC) Assembly Replacement Process - (Jul 16 2013) Driveline Control 4WD Driveline Control - part 4

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All Service Agents are required to retain the completed repair/replacement estimateportion of the PQC Authorization Request Form. Attach the worksheet to the repairorder.

On the repair order, document the serial number of BOTH the failed assembly being removed and the replacement assembly being installed andtransmission flush code as applicable.

If applicable, attach the completed Calibration Verification Number (CVN) as applicableto the repair order and place it in the Service Agent vehicle service history file.

Returning an Assembly to the Warranty Parts Center (WPC)

Service Agents may be requested to return the assembly to the Warranty Parts Center(WPC) for inspection. Failure to perform the following procedures may result in adebit for the repair.

When returning an assembly the following MUST be attached to the return shipping container as indicated by the instructions suppliedwith the new assembly:

A legible copy of the repair order containing the serial number of BOTH the failed assembly being returned and the replacement assembly being installed.Document the transmission flush code (as applicable).A completed Calibration Verification Number (as applicable).A completed repair/replacement estimate for the assembly category using the PQC AuthorizationRequest Form.All fluids MUST be drained and proper packaging procedures observed.If an engine assembly is being returned, the oil filter MUST be drained of oil, properly packaged and secured in a plastic bag and attached tothe engine assembly.

GM bulletins are intended for use by professional technicians,NOT a "do-it-yourselfer".  They are written to inform thesetechnicians of conditions that may occur on some vehicles, or toprovide information that could assist in the proper service of avehicle.  Properly trained technicians have the equipment,tools, safety instructions, and know-how to do a job properly andsafely.  If a condition is described, DO NOT assume that thebulletin applies to your vehicle, or that your vehicle will havethat condition.  See your GM dealer for information on whetheryour vehicle may benefit from the information.

#02-07-30-029U: Product Quality Center (PQC) Assembly Replacement Process - (Jul 16, 2013) Driveline Control 4WD Driveline Control

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