03-06-03-004J Warranty Code Generated By EL-50313 Midtronics GR8 Battery Tester Charger Required for Claim Processing On Labor Operation 4041510 and 250 Mile 400 Km Labor Operation Restriction (North America ONLY) - (Oct 25 2013) Low Voltage Battery
|Subject:||Warranty Code Generated By EL-50313 Midtronics GR8 Battery Tester/Charger Requiredfor Claim Processing On Labor Operation 4041510 and 250 Mile/400 Km Labor OperationRestriction (North America ONLY)|
|Models:||2014 and Prior GM Cars and Light Duty Trucks|
|Attention:||This bulletin applies ONLY to the North American market.|
This bulletin has been revised to announce that revised software is now availableand the information in the Batteries Replaced Under Warranty section has been updated.Please discard Corporate Bulletin Number 03-06-03-004I.
Revised software is now available for the EL-50313. The revised software includesprovisions to test the new Stop/Start Auxiliary battery found in some new products.It also has an expanded warranty code that captures critical information on batteriesthat require replacement. To accommodate the additional information, the code is now15 digits long.
All dealers are asked to have their equipment software updated to the new level byDecember 1, 2013. For repairs performed after this date, the previous level softwarewarranty codes will no longer be valid.
This tool is to be used in the diagnosis of all battery replacements under the termsof the General Motors Warranty and replaces the previous J-42000/J-42000 EU. The EL-50313will also be a required tool for maintenance of batteries on new vehicles in dealerinventory.
Important:This new tool provides the Warranty Code which is required for all batteries replacedunder warranty. Only codes generated in Diagnostic Mode are valid for warranty submission.When testing batteries you must follow the tool on screen instructions and only beconnected directly to the battery posts, with the battery disconnected from the vehicle.Select “Out Of Vehicle” when setting up the test. Donot connect to battery cable terminal nuts, bolts, or clamping mechanisms. Long chargetimes and false test results are possible. The battery terminal posts are the onlyreliable connection points.
Tool Software Updates
This tool requires periodic software updates. If a specific issue is identified andresolved with a software update, the availability may be communicated directly toyou. The latest software release is available on the GM Dealer Equipment Website.U.S. Dealers
GM Dealer Equipment Website Access
This site can be accessed through GM Global Connect, Service Workbench, "GM EssentialTools - Software Updates". Follow the on-line instructions for updating the GR8.
Important:To access downloads on this website you must first register and establish a user nameand password. A link is provided below the sign-in area to “Apply for Access.” ContactGMDE at 1-800-GM-TOOLS if assistance is needed.
For your convenience, here is the direct link to the GMDE software update Webpage: http:// www.gmdesolutions.com/downloads.Canadian Dealers
Dealer Equipment & Services (DES) Canada Website Access
This site can be accessed through GM Global Connect, Service Library, Tools and Processesand Equipment and then select "Dealer Equipment & Services (DES) Canada.”