03-08-46-004N Part Restriction and Ordering Process Information for OnStar Vehicle Communication Interface Modules (VCIM) (GMNA Only) - (Aug 30 2013) - part 3
If available on the Tech 2® for the vehicle, technicians should select the followingmenu and record the data from the VCIM. This data is not available on the ChevroletColorado and the GMC Canyon.
Body/Vehicle Communications Interface Module/Special Functions/ B1000 DataDPID 11 Byte1:DPID 11 Byte2:DPID 11 Byte3:DPID 11 Byte4:
Important:The information obtained from the vehicle should not be modified in any way unlessdirected by the GM TAC consultant.Required OnStar® Information Before Contacting TAC - Obtain Using GDS 2 and a MultipleDiagnostic Interface (MDI)
Before contacting TAC with an OnStar® concern, you MUST obtain certain information from the vehicle. Please refer to the latest version CorporateBulletin Number 01-00-89-010 Comeback Prevention Information and Using Customer ConcernVerification Sheets (CCVS) regarding the information required by TAC.
Observe and record the following information before calling TAC:Turn ON the ignition.Connect the MDI to the vehicle.Select: Module Diagnostics.Select: Telematics Communication Interface Control Module.Select: ID Information.Observe and record the following Information:End Model Part Number:Mobile Equipment Identifier:OnStar® Customer Identifier:Module Generation Identifier:Current Transceiver Identifier:Mobile Identification Number:Mobile Directory Number:
Tech 2 is a Registered Trademark of General Motors LLC
OnStar is a Registered Trademark of ONSTAR, LLC
GM bulletins are intended for use by professional technicians,NOT a "do-it-yourselfer". They are written to inform thesetechnicians of conditions that may occur on some vehicles, or toprovide information that could assist in the proper service of avehicle. Properly trained technicians have the equipment,tools, safety instructions, and know-how to do a job properly andsafely. If a condition is described, DO NOT assume that thebulletin applies to your vehicle, or that your vehicle will havethat condition. See your GM dealer for information on whetheryour vehicle may benefit from the information.
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