04-06-01-029G Unscheduled Supplemental Services (Including Flushing Services and Additives) and Proper Use of GM Simplified Maintenance Schedules (U S Only) - (Sep 27 2012) - part 2
Approved Transmission Flushing Tool (Transmission Cooler Only)
The Automatic Transmission Oil Cooler Flow Check and Flush Tool IS recommended for GM vehicles. Refer to Transmission Fluid Cooler Flow Check and Flushin the Service Information website using the J-45096.Our Commitment to providing Quality Service to Our Customers
Customers will appreciate and trust dealerships that inform and offer them what theytruly need for continued trouble-free operation of their GM vehicle. Examine yourservice department's practices and verify that all Service Advisors and Techniciansfocus on providing a truly exceptional service experience through vehicle inspectionsand offering appropriate products at time of service. Use this opportunity to leveragerecent technologyincluding the Service Workbench Menu and Inspection Tool Kit and review the servicesyou provide to your customers. Here are a few suggestions:Review your processes to ensure that your service team performs a Multi-Point VehicleInspection on every vehicle visiting your service lane. Use the electronic Multi-PointVehicle Inspection process in the Service Workbench to document vehicle needs andevaluate them for safety and wear items. This information can be quickly integratedinto your marketing efforts and the Customer Sales and Service Retention (CSSR) programtopersonalize the message to your customers.Take the time required to align your dealership service practices with the GM SimplifiedMaintenance Schedule and use the Service Workbench Menu tool to ensure consistentpricing for each customer.Maintain your service expertise through GM Training and ASE Certification of yourtechnicians.Finally, take advantage of the Certified Service initiatives that continue drive servicecustomers to your dealership.
GM bulletins are intended for use by professional technicians,NOT a "do-it-yourselfer". They are written to inform thesetechnicians of conditions that may occur on some vehicles, or toprovide information that could assist in the proper service of avehicle. Properly trained technicians have the equipment,tools, safety instructions, and know-how to do a job properly andsafely. If a condition is described, DO NOT assume that thebulletin applies to your vehicle, or that your vehicle will havethat condition. See your GM dealer for information on whetheryour vehicle may benefit from the information.
WE SUPPORT VOLUNTARY TECHNICIAN CERTIFICATION