Workshop Repair and Service Manuals GMC SIERRA

09-00-89-008A Warranty Administration - Labor Operation 0600018 - Personal Property Damage - (May 20 2013) Driveline Control 4WD Driveline Control - part 2



Transaction Submissions Procedure

For the Vehicle Repair:

Use the applicable labor operation number from the Labor Time Guide.Submit a ZREG claim. If vehicle is out of warranty and repairs were authorized byService Management, also select the “Policy” Transaction Flag.

For the Reimbursement of the Damaged Personal Property:

Submit a ZREG claim with the following:

Repair Performed

Part Count

Part No.


Net Item Type

Labor Op

Labor Hours

Personal Property Damage







Parts and Documentation Retention

Service Agent is required to retain all supporting documents in accordance with theGM Service Policies and Procedures Manual and Dealer Parts Retention guidelines, includingbut not limited to:

Signed Claim Acknowledgement FormDamaged personal property for which reimbursement was grantedCustomer’s receipt showing item purchase date or a document showing the approximateretail valueCopy of Service Agent’s check issued to the customerSigned Claim Acknowledgement Form and receipts should be electronically attached tothe claim in Global Warranty whenever possible


Claim Acknowledgment Form


This document acknowledges the receipt of $____________________ (amount) from:


____________________________________________________________________________________________________(Dealership’s Name)


On behalf of General Motors LLC, which was provided to me as reimbursement for theloss / damage of the following personal property:


_____________________________________________________________________________________________________(Description of item(s))

_____________________________________________________________________________________________________(Description of item(s))


This damage occurred on ___________________________ (MM/DD/YYYY).

The vehicle Identification Number (VIN) is _________________________________________.

The incident did not involve a collision, fire, or bodily injury to myself or others.


______________________________________________________________________________________________________________(Customer Signature )




GM bulletins are intended for use by professional technicians,NOT a "do-it-yourselfer".  They are written to inform thesetechnicians of conditions that may occur on some vehicles, or toprovide information that could assist in the proper service of avehicle.  Properly trained technicians have the equipment,tools, safety instructions, and know-how to do a job properly andsafely.  If a condition is described, DO NOT assume that thebulletin applies to your vehicle, or that your vehicle will havethat condition.  See your GM dealer for information on whetheryour vehicle may benefit from the information.

#09-00-89-008A: Warranty Administration - Labor Operation 0600018 - Personal Property Damage - (May 20, 2013) Driveline Control 4WD Driveline Control


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