10-08-44-006B Reporting Missing or Inaccurate Navigation Radio Map Disc Information - Complete and Submit Feedback Form at GM Navigation Disc Center Website - (Sep 10 2013)
|Subject:||Reporting Missing or Inaccurate Navigation Radio Map Disc Information – Complete andSubmit Feedback Form at GM Navigation Disc Center Website|
|Models:||2014 and Prior GM Cars and Trucks (Including Export)|
|Equipped with Navigation Radio|
This bulletin has been revised to add the 2013-2014 model years and update the process.Please discard Corporate Bulletin Number 10-08-44-006A.
Some customers may notice that some navigation radio map discs may have missing orincorrect information.
The following list contains some examples:Missing or incorrect roads, road names or road shapesMissing or incorrect addressesMissing or incorrect highway labelingMissing or incorrect highway exit numbersMissing or incorrect traffic restrictionsMissing points of interest (POI) or incorrect details, such as location, categoryor phone number
General Motors uses a map database from two different suppliers. The two map suppliersare continually updating their map database and will gladly accept any input regardingmissing or incorrect map information on the navigation radio.
To report any missing or incorrect information, please access the GM Navigation DiscCenter at the following web site: http://www.gmnavdisc.com.
At the GM Navigation Disc Center home page, select the tab: Contact Us.
In the Map Feedback section, fill in the Brand/Model/Year of your vehicle.
Depending on the navigation system installed in your vehicle, either a NavigationData Feedback form will appear for you to submit your feedback, or you will be directedto the HERE Map Reporter site. Please provide your feedback and submit the information.
Note:You may need to modify your internet pop-up blocker settings and/or hold your Ctrlkey while selecting your Brand/Model/Year in order to display the form/website.
Due to long software development times, there is no way to estimate when the feedbackprovided will be incorporated into a future navigation radio map update.
GM bulletins are intended for use by professional technicians,NOT a "do-it-yourselfer". They are written to inform thesetechnicians of conditions that may occur on some vehicles, or toprovide information that could assist in the proper service of avehicle. Properly trained technicians have the equipment,tools, safety instructions, and know-how to do a job properly andsafely. If a condition is described, DO NOT assume that thebulletin applies to your vehicle, or that your vehicle will havethat condition. See your GM dealer for information on whetheryour vehicle may benefit from the information.
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