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13-08-116-001A Aftermarket ALDL or DLC Interface Devices Causing Multiple Issues - (Mar 22 2013) - part 2

Rating:
Theexamples below illustrate some of the devices encountered.

Examples:

The monitoring device examples are not specific to any one design, and styles willvary.

Device W/Secondary DLC Connector

#13-08-116-001A: Aftermarket ALDL or DLC Interface Devices Causing Multiple Issues - (Mar 22, 2013)

This device has another DLC connector on it. The rest of the harness along with thedevice can be placed out of sight hidden from the technician, who may not notice thediagnostic connector is not in the factory location.

Pedal Mounted Aftermarket Device Interface

#13-08-116-001A: Aftermarket ALDL or DLC Interface Devices Causing Multiple Issues - (Mar 22, 2013)

Aftermarket Device at ALDL

#13-08-116-001A: Aftermarket ALDL or DLC Interface Devices Causing Multiple Issues - (Mar 22, 2013)

Aftermarket Device Switch

#13-08-116-001A: Aftermarket ALDL or DLC Interface Devices Causing Multiple Issues - (Mar 22, 2013)

Monitoring Device Example

#13-08-116-001A: Aftermarket ALDL or DLC Interface Devices Causing Multiple Issues - (Mar 22, 2013)

Fleet Tracking Device Interface (May Include Rental and Lease Vehicles)

#13-08-116-001A: Aftermarket ALDL or DLC Interface Devices Causing Multiple Issues - (Mar 22, 2013)

Fleet Tracking Module Plugged Into the DLC

#13-08-116-001A: Aftermarket ALDL or DLC Interface Devices Causing Multiple Issues - (Mar 22, 2013)

Correction

If SI diagnostics do not identify the source of the issue and if the device is available,attempt to duplicate the condition, and then remove the device to determine if thecondition is eliminated.

If the customer’s concern is resolved by removing the DLC interface device, informthe customer of the results, and that they should work with the supplier of the devicefor further resolution.

If the condition is not eliminated with the device removed, continue diagnosing thevehicle with the appropriate Service Information.

Parts Information

There should not be any parts required. If on the rare occasion parts appear to havebeen damaged by the device or the installation of the device, this would not be adefect covered under the New Vehicle Limited Warranty. For more information on Non-GeneralMotors Parts & Equipment and Original Equipment Alterations, please refer to Article1.2.2.12 of the Service Policies & Procedures Manual. The repair order must be documentedcorrectly stating factual information on what alteration or product was identifiedon the vehicle.

Warranty Information

If ALDL interface devices are suspected as the root cause for a customer's concerns,submit a claim using the Z1111 labor operation to document the concern as detailedin the latest version of Corporate Bulletin Number 09-00-89-016 “Warranty Administration- Labor Operation Z1111 - Suspected Tampering or Vehicle Modifications, includingsubmitting the claim under the appropriate labor operation and Customer Satisfactionselection inGlobal Warranty Management.

If a claim is submitted to GM, follow all existing guidelines within the Service Policies& Procedures and GWM User Manual, Administrative Messages, Bulletins or any othercommunication format.

Labor Operation

Description

Labor Time

Z1111*

Suspected Tampering

0.2 hr

*This is a unique labor operation for bulletin use only. It will not be publishedin the Labor Time Guide.

GM bulletins are intended for use by professional technicians,NOT a "do-it-yourselfer".  They are written to inform thesetechnicians of conditions that may occur on some vehicles, or toprovide information that could assist in the proper service of avehicle.  Properly trained technicians have the equipment,tools, safety instructions, and know-how to do a job properly andsafely.  If a condition is described, DO NOT assume that thebulletin applies to your vehicle, or that your vehicle will havethat condition.  See your GM dealer for information on whetheryour vehicle may benefit from the information.

#13-08-116-001A: Aftermarket ALDL or DLC Interface Devices Causing Multiple Issues - (Mar 22, 2013)

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13-08-116-001A Aftermarket ALDL or DLC Interface Devices Causing Multiple Issues - (Mar 22 2013) - part 2     Theexamples below illustrate some of the devices encountered. Examples: The monitoring device examples are not specific to any one design, and styles willvary. Device W/Secondary DLC Connector This device has another DLC...
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