Workshop Repair and Service Manuals GMC SIERRA
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PI0360B Accessory Remote Start Does Not Work with OnStar Remote Link Phone Application - (May 1 2013)

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Subject:Accessory Remote Start Does Not Work with OnStar Remote Link Phone Application

#PI0360B: Accessory Remote Start Does Not Work with OnStar Remote Link Phone Application - (May 1, 2013)

Models: 2011-2012 Buick Lucerne
2011-2014 Buick Enclave
2011-2014 Cadillac CTS Sedan
2011-2013 Chevrolet Avalanche
2011-2014 Chevrolet Camaro, Silverado Models, Suburban, Tahoe
2011-2014 GMC Acadia, Sierra Models, Yukon Models

This PI is being revised to add the 2013-2014 model years and update the Recommendation/Instructions.Please discard PI0360A.

Condition/Concern

Some customers may comment that the accessory remote start will not work with theOnStar® Remote Link phone application.

The vehicle information contained in the OnStar database does not reflect informationadded to a vehicle after it was produced at the assembly plant.

Recommendation/Instructions

Do not replace any components of the remote start accessory or the BCM. The OnStarRemote Start phone app does not function with the GM Accessory Remote Start.

GM bulletins are intended for use by professional technicians,NOT a "do-it-yourselfer".  They are written to inform thesetechnicians of conditions that may occur on some vehicles, or toprovide information that could assist in the proper service of avehicle.  Properly trained technicians have the equipment,tools, safety instructions, and know-how to do a job properly andsafely.  If a condition is described, DO NOT assume that thebulletin applies to your vehicle, or that your vehicle will havethat condition.  See your GM dealer for information on whetheryour vehicle may benefit from the information.

#PI0360B: Accessory Remote Start Does Not Work with OnStar Remote Link Phone Application - (May 1, 2013)

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